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Human Dynamic Group

Client Relationship Manager

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  • Posted 27 days ago
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Job Description

Job Responsibilities

  • Drive sales revenue, develop new business and engage local and regional clients;
  • Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
  • To manage client needs, project planning & implementation, day-to-day operational matters and any emergency service requests;
  • Work across functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize client satisfaction;
  • Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;
  • Make visits to our clients to identify and expand opportunities with existing regional accounts in India and other regions for cross-selling and up-selling;
  • Coordinate training programs, marketing activities and any emergency service requests;
  • Prepare service proposals, statistical reports, and training evaluation to corporate clients;
  • Collect market information and reflect client feedback to support the company's business planning activity;
  • Support marketing activities to proactively identify and develop prospective corporate clients and target segments to achieve business targets;
  • Oversee payment/billing matters and related issue for clients; and
  • Perform other reasonable and lawful duties as assigned by the Regional Manager or Managing Director

Job Requirements

  • Bachelor's Degree or above in Business Administration, Marketing, or other related fields
  • With at least 5-year working experience, with hands on CRM experience in corporate environment is preferred
  • Strong analytical, quick problem solving and consultative selling skills
  • Excellent organization, interpersonal and communication skills
  • Detail-minded and able to work across a diverse array of internal teams
  • Good command in spoken and written English

More Info

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About Company

Job ID: 141452685