Client Relationship Executive

• Coordinate with the internal team for the fulfillment of delivery, service requests, and pickups
• Act as a liaison between the clients and internal teams to make sure timelines are metas agreed in the SLAs
• Act as the single point of contact for all the enterprise clients in relation to any queries and their resolution
• Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases
• Maintain and interpret data to generate reports on a weekly basis
• Maintain client relations to build an excellent reputation for service and produce repeat business
• Should be willing to travel across client locations

Requirement

• Excellent communication skills- both written and oral
• A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information
• Strong problem-solving skills and attention to detail
• Ability to work with minimum supervision
• Should be comfortable working in a fast-paced, deadline-driven environment
• Strong knowledge of MS-Office