Client Partner - AR Quality Analyst

We are seeking a Client Partner - AR Quality Analyst with expertise in Revenue Cycle Management (RCM) and Accounts Receivable (AR) processes. The ideal candidate will be instrumental in ensuring high-quality work delivery, identifying training opportunities, and recommending corrective actions to enhance operational efficiency. This role requires excellent communication, interpersonal skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Meet daily with Team Leaders/Supervisors and teammates to review previous day's quality results.
• Highlight potential issues in operations to management.
• Work closely with new hires, anyone new to a process, or those experiencing difficulties with errors to ensure future quality work delivery.
• Trend errors to determine training opportunities.
• May provide small group or one-on-one training/cross-training.
• Develop recommendations for corrective action based on quality issues.
• Maintain current knowledge of billing requirements and system practices and recommend new procedures.
• Must be able to meet established production and quality standards.
• Maintain and track accuracy rates for all customers.

Skills and Qualifications

• Skills:
• Expert-level knowledge in Medical Billing, RCM, and AR processes.
• Proficiency in Microsoft Word and Excel, as well as Internet/Web applications.
• Excellent interpersonal skills and the ability to collaborate effectively.
• Excellent written and verbal communication skills in English.
• Ability to work in a fast-paced environment and meet deadlines.
• Qualifications:
• Experience in Medical-Healthcare billing or Healthcare billing.
• Only medical billing experienced candidates should apply.
• People with client servicing experience and process transition experience can also apply.
• Looking for immediate joiners only.