Job Description
About Goodera
Goodera is the world's leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clientsincluding 60+ Fortune 500 companieswith meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.
Role Brief
The Client Engagement Intern plays a key support role in delivering high-quality virtual and on-ground volunteering experiences for clients. The role focuses on coordinating event logistics, managing stakeholder communication, maintaining accurate documentation, and ensuring smooth execution before, during, and after events.
Key Responsibilities
- Collaborate with the client engagement team to plan, coordinate, and implement virtual and in-person volunteering events.
- Prepare and maintain comprehensive documentation to support events executed, including plans, approvals, and reports.
- Assist in planning and coordinating meetings; accurately record minutes and track decisions and action items.
- Provide day-to-day administrative support, including answering calls, managing emails, and maintaining records.
- Liaise effectively with internal teams, clients, vendors, and community partners to ensure alignment and timely execution.
- Travel on-site, as required, to inspect arrangements, oversee preparations, and manage changes to meet client needs.
- Support post-event (after-action) reviews to identify strengths, gaps, and opportunities for improvement in event management.
Requirements & Qualifications
- Bachelor's degree in Business Administration, Event Management, Communications, Social Work, or a related field.
- 0-1 years of experience in event coordination, client engagement, operations, or administrative support (internship experience may be considered).
- Excellent verbal and written communication skills.
- Ability to manage multiple stakeholders and work collaboratively across teams.
- Proficiency in MS Excel familiarity with event management tools is a plus.
- Willingness and ability to travel on-site as required.
Job Requirement
Skills Required:
- Experience coordinating volunteering or CSR initiatives.
- Basic project management knowledge.
- Comfort working in fast-paced, client-facing environments.
What we offer:
- Opportunity to work on meaningful volunteering initiatives with diverse clients.
- Collaborative and supportive work environment.
- Exposure to end-to-end event planning and client engagement.
