Company Description
Code Elections specializes in designing political strategies, ground-level research, and election management in India's dynamic political landscape. Guided by the values of confidentiality, integrity, and availability, Code Elections delivers tailored solutions to ensure impactful results. The team is committed to providing comprehensive services that align with the unique needs of political campaigns and organizations. With a deep understanding of the political environment, Code Elections stands as a trusted partner in strategic electoral planning.
Role Description
This is a full-time, on-site role located in Jalandhar for a Client Coordinator. The Client Coordinator will be responsible for ensuring client satisfaction by addressing inquiries, resolving issues, and maintaining high levels of customer service. Daily tasks include managing client communications, coordinating with internal teams, organizing schedules and documentation, and ensuring seamless client experiences. The role requires strong organizational and interpersonal skills to build lasting client relationships.
Qualifications
- Proficiency in Customer Satisfaction and Customer Experience to address client needs effectively
- Strong Communication skills to convey information clearly and build rapport with clients
- Experience in Customer Service to manage client interactions professionally
- Excellent Organization Skills to handle scheduling, documentation, and task prioritization
- Ability to work collaboratively in a team-driven environment
- Prior experience in a client-facing role is a plus
- Bachelor's degree in Business Administration, Communications, or a related field preferred
