Position Summary
- Track and maintain a central repository of all issues, findings, and gaps identified by customers during due diligence and audits.
- Collaborate with product, technology, and functional teams to identify the best possible way to remediate client-identified gaps and answer client inquiries.
- Coordinate preparation, execution, and delivery of formal responses.
- Track and report weekly, biweekly, and monthly statistics on open, remediated, and in-progress issues to leadership and senior stakeholders.
- Foster positive relationships with customers, maintain open and transparent communication throughout the process, acknowledge receipt of audit findings, and provide regular updates on progress.
- Develop a deep understanding of product solutions and platforms for effective communication. Maintain awareness of internal controls and audit/due diligence trends to ensure the process remains effective.
- Maintain thorough documentation of the entire audit findings process, including correspondence with customers, supporting documentation provided, and actions taken to address issues or concerns.
Lead Cross-Functional Programs & Projects
- Oversee key milestones and activities; communicate program details, project risks, and mitigations to leadership, ensuring timely project completion.
Develop and Manage Project Plans & Reporting
- Create project plans, tools, reports, and narratives for identified programs.
- Re-prioritize based on impact and effort and provide tactical support for implementation.
Education and Experience
- Bachelor's degree in a related field, with 8+ years of project management and execution experience.
- Familiarity with CISA, ISO Standards, NIST, and SOC standards.
- Proven track record in project delivery with excellent communication, time management, organizational, presentation, and stakeholder management skills.
- Demonstrated success in planning, directing, and implementing multiple, complex projects concurrently.
- Ability to set priorities independently and meet deadlines in a fast-paced environment.
- Experience working in a collaborative environment, building strong relationships at all organizational levels, and effectively working with diverse styles, skills, and cultures.
Personal Competencies
- Exceptional communication and interpersonal skills, able to engage and influence stakeholders at all levels with flexibility and negotiation expertise to drive optimal outcomes.
- Strong analytical and problem-solving abilities, skilled in assessing complex data and developing actionable strategies.
- Self-motivated with a keen eye for detail, ensuring high-quality execution in all tasks.
- Highly proficient in managing multiple projects simultaneously, demonstrating adaptability as priorities shift, and showing creativity and perseverance in problem-solving.
- Demonstrates consistent creativity and initiative across all tasks and projects.
- Fosters strong collaborative relationships with internal teams, enhancing synergy and teamwork.