Client Account Manager

Job Description

We are looking for a proactive and detail-oriented Account Coordinator to support client accounts and internal marketing teams. The ideal candidate will act as a liaison between clients and internal stakeholders, ensuring smooth coordination, timely communication, and efficient execution of marketing deliverables. This role requires strong organizational skills, client-handling abilities, and the capacity to manage multiple tasks and deadlines effectively.

Key Responsibilities

• Act as a liaison between clients and internal marketing teams (via chat, email, and meetings)
• Coordinate campaign execution, timelines, and deliverables
• Track campaign updates, action items, and client communications
• Assist in preparing reports, proposals, presentations, and documentation
• Ensure timely follow-ups and resolution of client queries or issues
• Maintain accurate records and support account management activities
• Ensure client satisfaction through consistent communication and coordination

Role Details

• Role: Account Coordinator
• Department: Customer Success, Service & Operations
• Employment Type: Full Time
• Role Category: Account Management / Client Servicing
• Time: 12 pm- 8 pm
• Location: Thane, Maharashtra

Experience

• 1-3 years of experience in account management, coordination, or client-facing roles
• Experience in digital marketing or SaaS environment is preferred

Key Skills

• Client Communication & Coordination
• Account Management Support
• Follow-ups & Process Tracking
• MS Excel & Email Communication
• Reporting & Documentation
• Meeting Coordination
• Basic understanding of Digital Marketing
• Multitasking & Time Management

Desired Candidate Profile

• Strong interpersonal and communication skills
• Customer-focused mindset
• Ability to manage multiple timelines and deliverables
• Detail-oriented with strong organizational skills
• Comfortable working in a fast-paced environment.

Company Info

Address:

44050 Ashburn Shopping Plaza,

195-636 Ashburn, VA 20147,

USA

• Marketing Services

Full-time