Experience
Associate - 2-3 years
Lead Associate - 5-6 years
Description
- Initiate verification cases/checks within TAT as per client specifications.
- Ensure consistent quality and adherence to all delivery parameters, maintaining integrity in reports, logs, and trackers.
- Identify and escalate insufficiencies or clarifications within TAT
- Share accurate progress sheets, trackers, and MIS reports as per client expectations.
- Adhere to communication and mail etiquette standards while coordinating with internal and external stakeholders.
- Follow company policies around confidentiality, discipline, and people management.
- Escalate queries or unresolved issues to the Team Leader/Supervisor promptly for support.
What We're Looking For:
- Strong active listening and client communication skills.
- Ability to convey information clearly and handle unexpected situations effectively.
- Persuasive and professional communication style.
- Proven knowledge of verification processes/services.
- Strong time management and organizational skills.
- A proactive, goal-oriented mindset with attention to detail.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Why Join Us
- Be part of a collaborative and performance-driven team.
- Opportunity to work with diverse clients and enhance your operational expertise.
- Growth-focused culture with continuous learning and development.
