Claims Manager General Insurance

Key Responsibilities:

• Independently manage client accounts, maintaining excellent client relations and satisfaction
• Oversee end-to-end claims handling from loss notification to final report submission
• Coordinate with field surveyors and internal teams to ensure timely assessments
• Respond to client inquiries, provide policy clarification, and manage expectations
• Review claim documentation and support accurate claim evaluation
• Ensure compliance with IRDAI regulations and internal reporting standards
• Work closely with insurance company representatives to finalize claims
• Identify and mitigate fraudulent claims during the assessment process

Desired Candidate Profile:

• 14 years of experience in general insurance claim handling or insurance survey
• Strong knowledge of insurance policy terms, general claims process, and documentation
• Excellent communication and presentation skills
• Ability to manage multiple clients/accounts and meet deadlines
• Candidates with IRDAI certification or insurance training will be preferred
• Should be proactive, detail-oriented, and well-organized