Key Responsibilities
Drive onboarding of drivers to ensure adequate supply in the city.
Plan and execute local marketing initiatives to increase ride demand and customer acquisition.
Monitor and improve ride fulfilment rates, ensuring minimal cancellations and optimal customer experience.
- Daily Escalation Handling:
Manage and resolve day-to-day operational issues, including driver/customer escalations.
- City Transactions Growth:
Own overall city performance by driving GMV growth, ride volumes, and operational efficiency.
- Backlog & Commission Recovery:
Track pending collections, ensure timely recovery of commissions, and maintain financial discipline at the city level.
About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.
