Key Responsibilities:
Leadership & Team Management:
- Lead, mentor, and manage a team of sales professionals focused on acquiring priority clients in the city.
- Set clear targets, track team performance, and provide coaching to achieve individual and team goals.
- Develop and implement sales strategies to drive client acquisition and maximize revenue generation.
- Conduct regular team meetings to align on objectives, discuss challenges, and share best practices.
- Foster a high-performance culture focused on accountability, collaboration, and results.
Client Acquisition & Relationship Management:
- Identify, acquire, and manage high-priority clients that are aligned with the company's strategic goals.
- Build and nurture strong relationships with decision-makers within key accounts.
- Understand client needs and provide tailored solutions that maximize satisfaction and business growth.
- Manage and oversee the sales cycle, from prospecting to closing deals, ensuring smooth handover to the account management team.
- Act as the primary point of contact for priority clients and ensure seamless communication.
Sales Strategy & Execution:
- Develop city-specific sales strategies and campaigns aimed at acquiring and retaining priority clients.
- Monitor and analyze sales performance to identify areas for improvement and optimize processes.
- Work closely with the marketing and product teams to develop targeted offerings for priority clients.
- Ensure that the team is following best practices and achieving sales targets.
Market Insights & Competitive Intelligence:
- Stay up-to-date with industry trends, competitor activities, and market dynamics.
- Analyze market data to identify new opportunities for client acquisition and growth.
- Provide regular feedback to senior management regarding market conditions, client needs, and competitor strategies.
Collaboration & Reporting:
- Collaborate with cross-functional teams, including marketing, operations, and customer support, to ensure successful client onboarding and long-term satisfaction.
- Provide regular performance reports and updates to senior management, highlighting achievements and areas for improvement.
- Ensure all client data is accurately recorded in CRM systems, providing insights into client behaviors and sales performance.
Client Retention & Service Excellence:
- Ensure clients are receiving the best possible service and attention throughout the lifecycle.
- Work proactively with the client servicing teams to address any issues, resolve conflicts, and ensure client satisfaction.
- Identify opportunities for upselling, cross-selling, and driving deeper client engagement.
Qualifications:
- Educational Requirements:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- A master's degree (MBA) or relevant professional certifications is a plus.
- Experience:
- Proven experience (5+ years) in sales, business development, or account management, with at least 2 years in a leadership role managing teams.
- Experience in acquiring and managing high-priority clients or large accounts is essential.
- Track record of meeting and exceeding sales targets, with a focus on client acquisition and retention.
- Strong understanding of the market dynamics, client needs, and competitor landscape.
- Skills & Competencies:
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior decision-makers.
- Proven ability to develop and execute sales strategies that drive results.
- Strong negotiation, problem-solving, and closing skills.
- Analytical mindset with the ability to assess market data and performance metrics.
- Proficiency in CRM software, MS Office, and other sales tools.
Other Requirements:
- High level of professionalism, integrity, and client-oriented approach.
- Ability to work under pressure and manage multiple priorities.
- Willingness to travel as required to meet clients and manage team activities.
