Citrix Support Engineer

Role: Citrix Support Engineer

Experience: 24 years

Location: Chennai

Joining: Immediate / within 10 days

Environment: Citrix, Active Directory, ServiceNow, Desktop & Network Support

Key Responsibilities Include:

• L2 desktop and field support for end users
• Active Directory user management and ServiceNow ticket handling
• Installation, configuration, and support of Citrix applications
• Troubleshooting workstations, network devices (switches, firewall, access points), and peripherals
• Coordination with vendors and internal teams for issue resolution
• Server patching, antivirus updates, and documentation of incidents