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0-2 Years
Not Disclosed
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Job Description

Chat Support – Job Description (JD)

  • Assist customers through live chat and resolve their queries.
  • Provide accurate information about products and services.
  • Handle complaints professionally and ensure customer satisfaction.
  • Maintain records of customer interactions.
  • Escalate complex issues to the relevant team.

Skills Required: Good communication, typing skills, problem-solving, and basic computer knowledge.

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  • Office cab/shuttle

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About Company

Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
At Artech, we are empowering talent by connecting potential with opportunities through applied human intelligence. We empower our teams to maximize the impact of their intellect, through a performance oriented, diverse, flexible, and inclusive work environment supported by our continuous learning and development focus.

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