Charging Infrastructure Business development executive

Vertical: Business

Department: Charging Infrastructure

Division: CI Relations

Unique Role: CI Business Development Executive

Business Responsibilities

Identifying and managing relationships with potential partners/hosts in each

geography

Onboarding hosts within the geography to set up the GRID points by doing intracity

and intercity traveling and closing deals.

Take complete ownership of the assigned territory

Operational & relationship management with all hosts, alliance partners, and local

govt bodies within the geography

Ensuring readiness & health of sales pipeline for Ather Grid expansion at Public

locations

Identifying and managing relationships with potential local brand alliances and

partners that would help increase the CI footprint

Ensuring timely reimbursement of payments to hosts

Escalating product- or service-related problems

Working towards maintaining a positive user sentiment toward charging

Monitors all channels for charging VOC

Driving, monitoring, and tracking SLAs on a daily, weekly, and monthly basis

Ensuring emails/ tickets/ follow-ups with hosts and vendors are closed within agreed

timelines

Ensuring Process implementation for each installation

Work with the CI Admin Executive to ensure completion of all legal documentation

before a CI location goes live. Ensure information is shared with the executive to

process timely payments and reimbursements to hosts

Stay connected and up to date with the changes in the CI team and the rest of the

organization

Support host onboarding in other locations, if required

Cross-functional Responsibilities

Cross functional engagement with legal, finance, marketing, process and other teams

for a smoother functioning team at Ather

Business tools: Using CRM tool, Operations tool and other business tools to

operate, install and track charging grids usage optimally

CI Operations Team: Coordination of audits, installation, and bug resolutions

Experience: 3-5 years

Proficiency in local language is must