We are seeking a Chief Executive Officer to lead our next phase of hyper-growth. You will be responsible for the 10- 100 execution across Product, Engineering, and Customer Success. While you will define the Sales Strategy and revenue architecture, you will partner with a dedicated Sales Lead who manages the direct sales headcount, allowing you to focus on building a world-class product and a seamless customer journey. The company already have 50 Million + revenue.
Key Responsibilities
1. Product & Engineering Leadership
- Technical Stewardship: Oversee the Engineering organization to ensure the architecture is scalable, secure, and maintains high velocity.
- Product Vision: Own the long-term North Star and translate it into a high-impact roadmap.
- Innovation: Bridge the gap between market requirements and technical feasibility to maintain a competitive moat.
2. Revenue & Sales Strategy
- Growth Architecture: Design the GTM (Go-to-Market) strategy, including pricing, packaging, and market positioning.
- Strategic Partnerships: Lead high-level negotiations and Founder-led sales for marquee enterprise accounts.
- Sales Enablement: Provide the sales team with the strategic tools, narrative, and product backing they need to win, without managing their daily tactical operations.
3. Customer Success & Professional Services
- Churn Defense: Drive Net Revenue Retention (NRR) by ensuring the product delivers immediate and sustained value.
- Delivery Excellence: Oversee the Professional Services arm to ensure complex deployments are handled with precision and speed.
- Customer Advocacy: Act as the Voice of the Customer within the internal product and engineering loops.
4. Organizational Scaling (Team of 40–50)
- Culture Architect: Define the behavioral blueprints and values that allow a 50-person team to operate with the speed of a 10-person startup.
- Talent Density: Recruit and mentor the next layer of leadership (Heads of Product, Engineering, and CS).
- Operational Rigor: Implement data-driven dashboards and reporting cadences to ensure transparency across all functions.
The Non-Negotiables (Candidate Indicators)
- Technical Fluency: Ability to engage in first-principles technical discussions with the Engineering team.
- High Agency: A proven track record of solving unsolvable bottlenecks in Product or Delivery.
- Strategic Humility: The wisdom to define the sales strategy while empowering the Sales Lead to execute the tactical ground game.
- Operational Stamina: Comfort with the 24/7 nature of a 0-to-1 build and the resilience required for high-velocity scaling.
