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STAENZ

Center Admission Head (Admission Counselor) - STAENZ Academy, Nashik

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  • Posted a month ago
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Job Description

Role Overview

As the Branch Manager / Center Head / Senior Academic Counselor, you will play a pivotal leadership role in driving admissions growth, counseling prospective students, managing revenue operations, and ensuring smooth branch functioning from opening to closing.

This position requires strong expertise in academic counseling, sales, digital marketing awareness, CRM systems, and student lifecycle management.

Key Responsibilities:
1. Academic Counseling & Student Guidance

Counsel prospective students and parents via face-to-face meetings, Zoom sessions, and telephonic consultations

Understand student career goals and recommend suitable Digital Marketing Diploma and PG Diploma programs

Explain course outcomes, placement opportunities, upskilling pathways, and industry relevance

Resolve queries and deliver a structured, high-conversion counseling experience

Guide students on AI, Digital Marketing, and Social Media Marketing career opportunities

2. Sales, Admissions & Revenue Management

Achieve and exceed monthly and quarterly admission targets

Maintain a strong lead pipeline and ensure effective follow-ups

Drive lead conversion through structured sales strategies

Collaborate with marketing teams to optimize digital campaigns and inquiry generation

Manage complete fee collection process in a timely and professional manner

Ensure accurate invoice generation and invoice updation

Track outstanding payments and coordinate with accounts when required

Maintain transparency and accuracy in revenue reporting

3. CRM & Data Management

Ensure proper CRM maintenance and real-time lead status updation

Track inquiry sources, conversion ratios, and performance metrics

Maintain detailed records of student interactions, payments, and enrollment data

Generate daily, weekly, and monthly admissions and revenue reports

Analyze performance data to improve counseling and sales outcomes

4. Branch Operations & Team Supervision

Oversee daily branch operations from opening to closing

Supervise staff and ensure adherence to company policies and structured processes

Monitor counseling sessions, student onboarding, and batch coordination

Coordinate with training and placement departments for smooth student transition

Maintain discipline, professional conduct, and operational efficiency

5. Customer Relationship & Retention

Maintain continuous communication with enrolled students and families

Address concerns related to academics, schedules, or payments

Build long-term relationships to encourage referrals and renewals

Ensure high student satisfaction and positive brand experience

Required Skills & Qualifications
Must-Have

Minimum 3 years of experience in academic counseling and sales

Strong sales orientation and target-driven mindset

Excellent communication, negotiation, and persuasion skills

Knowledge of AI tools, Digital Marketing, and Social Media Marketing

Understanding of upskilling trends and career-oriented education programs

Experience in fee collection and revenue tracking

Strong CRM management and reporting skills

High level of accountability and branch ownership

Preferred

Bachelor's degree in Marketing, Business Administration, or Education

Familiarity with CRM software and automation tools

Proficiency in MS Office (Word, Excel, PowerPoint)

Experience in Skill Development Institutes or Education Industry

Why Join STAENZ

Opportunity to work with a fast-growing Digital Marketing Institute

Competitive salary with performance-based incentives

Leadership role with high responsibility and growth potential

Opportunity to impact students careers in Digital Marketing and AI-driven fields

Structured and growth-oriented work environment

How to Apply

Email your application along with your CV to [Confidential Information]

Or call/WhatsApp 9561418184

  • Job Type: Full-time

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About Company

Job ID: 142488429