Job Title: Cashier
Department: Boutique Operations
Location: [Bengaluru / Delhi]
Industry: Luxury Jewellery Retail
Employment Type: Full-Time
Reporting To: Boutique Commercial Manager (BCM) / Store Manager (SM)
Role Overview
As a
Cashier in a luxury jewellery boutique, you are the final touchpoint in delivering a seamless, secure, and memorable customer experience. Your responsibilities will include accurate billing, daily reconciliation, timely banking, and ensuring commercial compliance. This role requires high attention to detail, integrity, and a customer-first mindset to uphold the brand's premium standards.
Key Responsibilities
Billing Excellence
- Ensure on-time billing of all customer transactions
- Maintain maximum billing accuracy without any deviations in rates, discounts, or taxes
- Create a WOW Moment at the billing desk with professional, courteous, and confident interaction
- Ensure billing aligns with POS system data and invoice policies
Cashiering & Revenue Reconciliation
- Daily revenue reconciliation and ledger updating with system accuracy
- Collect and record all forms of payment (Cash / Card / UPI / EMI / Vouchers)
- Ensure timely banking and deposit of cash/cheques, with documentation
- Adhere strictly to discount policies; no unauthorized deviation
- Maintain GH (Gold Holding) records with valid customer photo ID proofs
Process Compliance
- Timely upload of STM (Stock Transfer Memo), GR (Goods Receipt), and POSS Master data
- Ensure accurate verification of Brand Quality Exchange Program and Gold Exchange Program items while receiving from the RSO
- Maintain physical and digital documentation for audits
Reports & Lean Retailing
- Prepare and submit sales metrics reports, including product category-wise billing
- Maintain daily revenue reports and ledger summaries
- Share timely commercial audit reports and compliance logs
- Support in bill time reduction, queue management, and lean initiatives for improved customer experience
Key Requirements
- Minimum 24 years of experience in cashiering or billing in luxury retail, hospitality, or jewellery sectors
- Strong proficiency in POS systems, Excel, and basic accounting
- High standards of integrity, accuracy, and customer interaction
- Ability to handle multiple payment modes and reconciliation without errors
- Effective communication in English and at least one regional language (Kannada / Hindi / Tamil / Telugu)
Educational Qualification
- Graduate or Diploma holder in Commerce / Finance / Business Administration
- Basic knowledge of GST, billing software, and banking procedures is an advantage
What We Offer
- Competitive compensation + incentives
- Career growth in a luxury retail environment
- Training on POS, billing standards, luxury service delivery
- Inclusive and professional boutique work culture
