Job Purpose
- To assist in the development and rollout of new and specialized product categories that align with Air India Cargo's long term strategic goals.
- To support the innovation and enhancement of Air India's cargo services by integrating maret research, product design, and operational efficiency
Key Accountabilities
Product Development Support
- Contribute to the design, development and marketing of specialized cargo offerings such as perishables, pharmaceuticals, and express delivery service
- Ensure product concepts are aligned with customer needs, market demand, and Air India Cargo's strategic objectives
Operational Implementation
- Assist in managing and overseeing of product rollout activities, ensuring seamless operationl integration across the cargo network
- Coordinate with operations teams to establish efficient handling processes for specialized cargo categories
Market Analysis
- Conduct competitor analysis and industry benchmarking to identify emerging trends, opportunities, and best practices for new products
- Provide insights that inform product positioning, differentiation, and continuous innovation
- Work closely with internal teams, including Key Account Management (KAM) and Operations, to tailor products to key accounts and ensure seamless service delivery
Performance Monitoring
- Help establish KPIs and develop systems to track the performance of new products, contributing to continuous improvement and alignment with business goals
Stakeholder Collaboration
- Work closely with internal teams, including Key Account Management (KAM) and Operations, to tailor product solutions to key accounts and ensure seamless service deliver
Skills required
Strategic Sales Acumen
Client Management and Negotiation
Team Collaboration and Communication
Market and Competitive Analysis
Strategic and Analytical Thinking
Adaptability and Innovation
Education & Experience requirements
- Bachelor's degree in Business, Economics, Sales, Marketing, Finance, or a related field
- 5+ years of experience in a sales or key account management role, preferably within the cargo or airline industry in managing sales and developing client relationships in the aviation or logistics sectors
- Comprehensive understanding of the regional market dynamics and extensive experience in cargo sales management
