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Business Development:
• Identify and target potential clients needing freight forwarding services.
• Represent the company with thorough knowledge of our services, and providing solutions aligning with customers
needs.
• Develop and implementsalesstrategiesto generate and achieve revenue targets defined by the management.
• Work on lead generation, and client meetingsto close deals.
• Maintain and grow customer sales volume.
Client Relationship Management:
• Build strong relationships with existing customersto ensure repeat business, by regular visitsto qualified prospects
& customers, to drive the business.
• Provide customized logisticssolutions based on client requirements.
• Address customer concernsrelated to pricing,shipment tracking, and service quality.
Market Research & Strategy:
• Monitor market trends, competitor pricing, and service offerings.
• Develop annual sales plans based on industry developments and trade routes.
• Implement marketing strategies.
Collaboration with Operations & Pricing Teams:
• Work with the operationsteam to ensure smooth execution ofshipments.
• Coordinate with pricing teamsto provide competitive freight quotes.
• Ensure all documentation and customs compliance requirements are met.
Revenue & Target Achievement:
• Meet and exceed salestargets and revenue goals.
• Negotiate pricing and service contracts with clients.
• Track sales performance and report to management.
Customer Service & Problem Resolution:
• Ensure timely resolution of customer complaints.
• Work with internal teamsto improve service quality and delivery timelines.
• Collecting paymentsin a timely manner from clients, as per the credit lines approved
• Adhering to company policy while catering to customers needs.
Master OF Business Administration (M.B.A), PGDM, PGP, Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Post Graduate Programme in Management for Executives (PGPX)
Job ID: 145633133