Career Counsellor – Online Degree Programs

We're Hiring: Career Counsellor – Online Degree Programs

Role Type: Admission Counsellor / Inside Sales

Location: Bangalore | On-site

Salary: ₹30,000 per month + performance-based incentives

Department: Sales / Learner Acquisition

RiseUpp is hiring passionate and ambitious Career Counsellors who want to build a strong career in EdTech, sales, and student counselling.

RiseUpp is India's Most Trusted Platform for Online Degrees, Certificates, and Career Growth. We help students and working professionals find, compare, and choose the right online degree and certification programs for their career growth.

Founded by IIT and IIM alumni and supported by Google and Microsoft for startup, RiseUpp is building one of India's fastest-growing platforms in the online higher education and upskilling space.

Why This Role Matters

Today, many learners are confused about which online MBA, BBA, BCA, MCA, M.Com, MA, certificate, or upskilling program is right for them.

They receive calls from many platforms, but they still do not get clear, honest, and practical guidance.

As a Career Counsellor at RiseUpp, your role will be to understand the learner's profile, career goals, budget, and preferences, and then guide them toward the right course or university.

This is not just a calling job. This is a consultative sales role where you will help learners make one of the most important decisions of their career.

Key Responsibilities

• Speak with students and working professionals who are interested in online degree and certificate programs.
• Understand the learner's education background, work experience, career goals, budget, and course preference.
• Counsel learners on suitable online MBA, BBA, BCA, MCA, and other online degree programs.
• Explain course benefits, university details, eligibility, fees, admission process, and career outcomes clearly.
• Follow up with interested learners through calls, WhatsApp, and email.
• Build trust with learners and help them take the right admission decision.
• Maintain daily follow-up records and lead status properly in CRM.
• Achieve weekly and monthly admission targets.
• Coordinate with internal teams for application, documentation, payment, and admission support.
• Collect positive feedback and reviews from satisfied learners after good counselling conversations.
• Stay updated about online degree programs, universities, eligibility rules, and admission timelines.

Academic Qualification

• Graduate in any discipline is required.
• BBA, BCom, BA, BCA, BBM, BSc, BHM, or other relevant undergraduate degrees are preferred.
• Fresh graduates with strong communication skills, confidence, and interest in sales/counselling can apply.
• Candidates must be able to understand online degree programs and explain them clearly to students and working professionals.

Must-Have Skills

• Good communication skills in English and Hindi.
• Strong interest in sales, counselling, and learner guidance.
• Comfortable making calls and speaking to new people every day.
• Ability to understand learner needs and suggest suitable options.
• Strong follow-up discipline.
• Target-oriented mindset.
• Positive attitude and ability to handle rejection.
• Basic computer skills and comfort with CRM/Google Sheets.
• Willingness to work from office in Bangalore.
• Seriousness to build a long-term career in EdTech sales and counselling.

Good-to-Have Skills

• Prior experience in EdTech, inside sales, admission counselling, telecalling, customer support, banking sales, insurance sales, loan sales, or BPO sales.
• Knowledge of online MBA, BBA, BCA, MCA, or higher education programs.
• Experience using CRM tools.
• Ability to speak regional languages.
• Prior experience handling student or working professional leads.

Experience Required

• 0 to 3 years of experience.
• Freshers with strong communication skills, hunger to learn, and interest in sales can also apply.
• Candidates from sales, counselling, BPO, customer support, banking, insurance, fintech, and EdTech backgrounds are preferred.

Salary and Incentives

• Fixed Salary: ₹30,000 per month
• Additional performance-based incentives
• Fast growth opportunity for consistent performers

High-performing counsellors can grow into:

• Senior Career Counsellor
• Assistant Team Lead
• Team Lead
• Sales Manager

Location and Work Mode

• Location: Bangalore
• Work Mode: On-site
• Working Days: Monday to Saturday
• Working Hours: 10 AM to 7:00 PM

Candidates from any city in India can apply if they are willing to relocate to Bangalore.

Who Should Apply

This role is a strong fit for you if:

• You enjoy speaking to people.
• You want to build a career in sales and counselling.
• You are comfortable with targets.
• You want to work in a fast-growing EdTech company.
• You are hungry to learn, earn incentives, and grow fast.
• You are willing to work hard and build a serious career.

Who Should Not Apply

Please do not apply if:

• You are looking for a remote job.
• You are not comfortable with sales targets.
• You do not like making calls.
• You are not willing to work from office in Bangalore.
• You are looking only for a fixed salary job without performance expectations.

Selection Process

1. HR screening call
2. Communication and role-fit interview
3. Mock counselling call
4. Final interview
5. Offer and joining discussion

Apply Now

If you are serious about building a career in EdTech sales and career counselling, apply now.