Captive Unit Voice Process

We are hiring for a Customer Service - Voice Process role within a captive unit. The ideal candidate will have excellent communication skills and a passion for providing outstanding customer support. This is an excellent opportunity for both freshers and experienced professionals to join a dynamic team.

Roles & Responsibilities

• Handle customer inquiries and provide solutions through a voice process.
• Maintain a high level of professionalism and courtesy in all customer interactions.
• Ensure a positive customer experience and strive for first-call resolution.

Required Candidate Profile

• Education:Graduates are required.
• Experience: Both freshers and experienced candidates can apply. Prior experience in a voice process or customer service is preferred. Freshers must have excellent English communication skills.
• Skills:Excellent communication skills are mandatory for this role.
• Age: Maximum age of 27 years.

Additional Information

• Salary: Up to 4-7 LPA.
• Work Schedule:5 days Work From Office (WFO), with 24/7 shifts and offs.
• Transport:One-side cab is provided for odd hours, and a shuttle service is also available.

How to Apply

• To apply, please WhatsApp your resume to 9810996899 or email it to [Confidential Information].