CACI International Inc is an American multinational professional services and information technology company headquartered in Northern Virginia.
CACI provides expertise and technology to enterprise and mission customers in support of national security missions and government transformation for defense, intelligence, and civilian customers.
CACI has approximately 23,000 employees worldwide.
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn.
Founded in 2022, CACI India is an exciting, growing and progressive business unit of CACI Ltd. CACI Ltd currently has over 2000 intelligent professionals and are now adding many more from our Hyderabad and Pune offices. Through a rigorous emphasis on quality, the CACI India has grown considerably to become one of the UKs most well-respected Technology centres.
What You'll Be Doing
As part of our MarTech India team, you will develop in-depth knowledge of our tools, processes, and specific implementations for several clients. You will be responsible for contributing to the development and execution of CRM strategies, driving transformation initiatives, and ensuring the successful delivery of campaigns.
This role involves working hands-on to implement CRM solutions, optimise processes, and leverage data insights to enhance customer engagement and retention. As a Campaign Manager, you will own end-to-end campaign workstreams including design coordination, migration execution oversight, and stakeholder alignment across UK & India teams.
You will collaborate with stakeholders to align CRM technology with business objectives, support end-to-end campaign management, and deliver personalised customer experiences that drive growth and loyalty.
Key Responsibilities
Workstream Ownership
Own defined MarTech delivery workstreams across migration and implementation projects
Translate strategy and solution design into executable build plans
Act as primary implementation lead for assigned accounts
Technical Implementation
Configure complex campaign journeys across platforms (e.g., Bloomreach, Braze, etc.)
Support data model interpretation and integration requirements
Ensure eligibility logic, segmentation, consent logic, and deployment flows are technically sound
Identify delivery risks early and propose mitigation
Migration Delivery
Support legacy-to-modern platform migrations
Own testing, QA frameworks, and deployment governance
Standardise reusable implementation patterns
Stakeholder Interface
Work closely with UK-based Programme and Project Leads
Contribute to client-facing technical discussions where required
Provide implementation updates and delivery visibility
Capability Development
Mentor Campaign Specialists
Contribute to internal delivery templates and best practices
Support onboarding and training initiatives
Skills
4 6 years of hands-on experience with campaign management platforms (e.g., Braze, Bloomreach, Adobe Campaign, Salesforce Marketing Cloud or similar).
Strong expertise building complex, multi step customer journeys with personalisation and advanced segmentation.
Ability to interpret campaign briefs, translate business objectives into build-ready journey designs and execution plans, and challenge requirements where needed.
Understanding of data flows and key campaign integration points (events, attributes, consent, preference, delivery rules)
Exposure to platform migrations and structured QA/deployment processes is preferred
Ability to operate independently within defined workstreams
Strong understanding of digital marketing channels including email, SMS, push notifications, in app messaging, and lifecycle marketing.
Exceptional attention to detail and a structured, logical approach to QA and campaign build processes.
Strong stakeholder communication skills, comfortable collaborating with UK and India delivery teams.
Ability to juggle multiple campaigns and deadlines while maintaining a high standard of delivery.
Experience mentoring or supporting junior campaign specialists within defined delivery frameworks.
Good understanding of compliance requirements (GDPR, PECR) and data governance in CRM operations.
Results oriented mindset with the ability to connect campaign activity to commercial and customer outcomes.
Strong time management and organisational skills within fast moving marketing environments.
More About The Opportunity
The Campaign Manager is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes:
- Learning: Budget for conferences, training courses and other materials
- Health Benefits: Family plan with 4 children and parents covered
- Future You: Matched pension and health care package
We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.
CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group
An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.
