Calling

Company Description

Hooksun India Pvt. Ltd. is a prominent distributor in India's renewable energy sector and an Authorized Distributor of Adani Solar, the leading Tier-1 solar module brand in the country. Specialized in solar module distribution, inverter supply, and turnkey project development, Hooksun provides solutions for rooftop, utility, and open-access projects. With an extensive network of warehouses across multiple cities in India, the company ensures timely delivery and project-ready stock nationwide. Hooksun also supports projects under CAPEX, OPEX, and KUSUM models with full EPC and project funding support. Expanding its operations into Africa, the Middle East, and South Asia, the company is committed to delivering high-quality solar products with a focus on speed, service, and sustainability, all while standing behind its motto: One Roof. One Megawatt at a Time.

Role Description

This is a full-time on-site Calling role based in Noida. The primary responsibilities include responding to inbound and outbound calls, engaging potential clients, setting up meetings, and delivering accurate information about the company's offerings. The role will also involve maintaining customer databases, providing excellent service to customers, and ensuring follow-ups to address inquiries or close deals. Additionally, the person in this role will coordinate with internal teams to gather necessary resources and ensure customer satisfaction.

Qualifications

• Excellent verbal communication and active listening skills
• Experience in customer engagement and client coordination
• Knowledge of CRM tools and database management is a plus
• Ability to multitask, manage time effectively, and manage client expectations
• Proficiency in using telecommunication tools and software
• Positive attitude, adaptability, and ability to work in a team environment
• Bachelor's degree in any discipline or relevant experience in a similar role
• Prior exposure to the renewable energy or solar industry is an advantage