Caller

Company Description

Naturally Good is dedicated to promoting healthy, sustainable living by offering the freshest seasonal organic produce. Our company works closely with local farmers, utilizing a collaborative farm aggregation model to promote environmentally friendly practices and empower agricultural communities. We are passionate about providing high-quality vegetables that meet strict organic standards. Join us in our mission to build a vibrant community centered around nutritious and sustainable food choices.

Roles & Responsibilities

• Make outbound calls to potential and existing customers

• Achieve daily calling target of minimum 100 calls

• Understand customer needs and provide suitable solutions

• Explain products/services effectively and convincingly

• Handle customer queries professionally

• Generate leads and ensure timely follow-ups

• Maintain call records and daily reporting

• Contribute to achieving sales targets and customer satisfaction

Qualifications

• Excellent verbal communication and active listening skills
• Ability to engage with customers, identify their needs, and provide relevant information
• Proficiency in record-keeping and managing call logs
• Basic computer skills, including data entry and familiarity with CRM tools
• Customer service or sales experience is a plus
• Ability to meet targets and work in a team-oriented environment
• Fluent in English and Hindi; additional regional languages are a bonus
• High school diploma or equivalent; a bachelor's degree is an added advantage