Call center/International call center

Description

We are seeking enthusiastic individuals for the position of a Market research trainee, who can approach doctors with Market research surveys. This role is ideal for freshers and entry-level candidates.

Responsibilities

• Handle outbound calls professionally and efficiently.
• Provide accurate information to regarding Market research surveys.
• Resolve complaints and queries in a timely manner.
• Maintain records and update account information as necessary.
• Collaborate with team members to ensure high-quality service.
• Achieve individual and team targets set by the management.

Skills and Qualifications

• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and ability to work in a team.
• Basic computer skills including proficiency in MS Office and CRM software.
• Ability to handle stressful situations and maintain composure under pressure.
• Willingness to work in rotational shifts.
• Customer-oriented mindset with a passion for helping others.