Description
As a Software Engineer, you will be a key contributor to the stability and performance of our critical production systems. Your responsibilities will include providing timely support and performing application development across our core technology stack, including C# .NET, and VB.NET. You will also directly manage and troubleshoot applications that interface with on-site manufacturing units. This role requires a focus on practical problem-solving, meticulous change control, and clear communication with on-site stakeholders to ensure seamless operations. You will also be responsible for maintaining and improving Standard Operating Procedures (SOPs).
What Youll Do
Production Support (50%) :
- Triage and resolve tickets within defined SLAs using Jira; provide clear status, hypothesis, and resolution summaries.
- Perform approved data fixes and validations in Microsoft SQL Server Management Studio (SSMS) under established change-control and safety procedures.
- Reproduce issues, analyze logs/telemetry, identify likely root causes, and propose durable fixes.
- Update Confluence pages with Standard Work procedures, FAQs, and checklists as processes evolve.
Application Development (50%) :
- Implement features and bug fixes in C# .NET and VB.NET.
- Contribute to machine-interfacing modules (device I/O, services, desktop apps) following on-site safety and release protocols.
- Write unit/integration tests, participate in code reviews, and improve diagnostics/observability.
- Build small utilities to streamline common data-fix or operational workflows.
On your first day, well expect you to have :
- Minimum 5 years of professional experience with C# .NET and VB.NET.
- Solid SQL skills and hands-on experience using SSMS (queries, updates, transactions).
- Working knowledge of Jira (ticket workflows, SLAs, dashboards) and Confluence (editing/organizing pages).
- Able to analyze the existing code and systems.
- Familiarity with Git, Windows applications/services, and basic troubleshooting on Windows.
- Ability to work on-site in lab/production environments and follow safety/change-control procedures.
- Clear written and verbal communication with operations and engineering stakeholders.
We'd Be Super Excited If You Have
- Exposure to VB6.
- Experience with hardware/machine interfaces (serial/USB/TCP, drivers, instrument control) or industrial/lab settings.
- Scripting for automation (PowerShell/Python) and basic networking.
- Familiarity with CI/CD and monitoring/logging tools.
(ref:hirist.tech)
