CAL, Back End Engineering, WRB Tech

Job Summary

• This role could be based in Singapore, India, China and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• The Chapter Area Lead Back-end development – WRB Tech is a leadership role focussing on people development & capability building in backend technologies. The role is also accountable for defining the operating model of the Chapter area and also support capacity planning across Squads/ hives. 

RESPONSIBILITIES

Strategy

•   Define technology strategy & roadmap to create micro services, re-usable APIs and its integration for platforms and applications across WRB.

•   Provide inputs in technology evaluations, RFPs related to back-end development

•   Establish a robust deployment topology to cater to critical non-functional requirements such as Zero down-time, blue-green deployments, graceful degradation of services in the event of catastrophic failures

•   Experienced former practitioner with leadership ability.

•   Oversees the execution of functional standards and best practices

•   Provide thought leadership on the craft, inspire and retain talents by developing and nurturing an extensive internal and external network of practitioners.

•   This role is around capability building, it is not to own applications or delivery

•   Creates a strategy roadmap of technical work

•   Works to drive technology convergence and simplification across their chapter area

Business

•   Work with business to identify projected growth volumes of customer/ consumer traffic, perform capacity planning of back end infrastructure resources

•   Dedicated management role, is tech native, can understand technology down to a detailed level if needed

•   Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.

•   Scales the practices and capabilities across multiple hives i.e. mobile/front end experience across the app, driving consistency across skill domains, enabling scaling and consistency of skillsets and practices in partnership with the Hive Tech Leads

Processes

•   Establish a change and release management process that avoids down-time (Blue-green/ Canary)

•   Monitor and proactively upgrade backend platforms to reduce obsolescence/ security vulnerabilities.

•   Establish and operate an API platform promoting re-use of APIs across WRB including API discoverability

•   Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.

•   Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the chapter leads

•   Ensures the establishment of capability development systems across the chapter area, measuring and tracking the improvement of their chapter area members as well as chapter leads

People & Talent

•   Accountable for people management and capability development of their Chapter members.

•   Reviews metrics on capabilities and performance across all of the Chapters in their area, has improvement backlog for their Chapters and drives continual improvement of Chapters.

Risk Management

•   Responsible for effective capacity risk management across the Chapter Area with regards to attrition and leave plans.

Governance

•   Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC, Corporate Group Plan etc.).

Regulatory & Business Conduct

•   Display exemplary conduct and live by the Group's Values and Code of Conduct. 

•   Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

•   Global Head of Domain Delivery

•   Global Head of Platform Delivery

•   Global Head of WRB Digital

•   Chief Architect - WRB

•   Chief Product Owner(s)

•   CIO , WRB

•   WRB CISO

•   WRB COO

Other Responsibilities

•   Embed Here for Good and Group's brand and values in the digital sales/commerce team

•   Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures 

Our Ideal Candidate

Requirements & Skills

•   Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience)

•   14+ years of experience in backend development, with a strong proficiency in at least one backend programming language and framework (e.g., Java/Spring, Python/Django).

•   Solid understanding of database management systems, including both SQL and NoSQL databases

•   Expertise in performance engineering of distributed systems.

•   Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically

•   Experience in identifying skill gaps and mitigate risks to deliverables

•   Ensure all solutions are as per Architecture Standards

•   Experience developing and consuming RESTful APIs

•   Familiarity with version control systems, such as Git, Bitbucket and CI / CD platforms like ADO, Jenkins

•   Strong problem-solving skills and attention to detail.

•   Excellent communication and collaboration skills.

•   Ability to work effectively in a fast-paced, dynamic environment.

•   Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus

Role Specific Technical Competencies

Operating Systems

Network Fundamentals

Security Fundamentals

Database Development

CI/CD

Container platforms – Kubernetes, Podman, OCP