cabin crew and ground staff-Aviation

Role & Responsibilities

• Ensure safety and security of passengers throughout the duration of the flight.
• Provide high-quality hospitality services, including serving meals and beverages on board.
• Greet passengers warmly and assist them with boarding and seating arrangements.
• Demonstrate safety procedures and ensure all passengers comply with aviation guidelines.
• Address passenger needs, queries, and concerns promptly and professionally.
• Maintain cabin cleanliness, orderliness, and overall passenger comfort.
• Assist special category passengers such as elderly, disabled, children, or unaccompanied minors.
• Manage emergency situations calmly and follow standard operating protocols.
• Uphold airline service standards and contribute to a positive customer experience.

Preferred Candidate Profile

• Excellent verbal and written communication skills in both Hindi and English.
• Pleasant personality with good body language and professional grooming standards.
• Strong customer service orientation with a hospitality-driven mindset.
• Ability to remain calm under pressure and handle challenging situations tactfully.
• Physically fit and able to meet airline medical and appearance requirements.
• Willingness to work in shifts, including weekends and public holidays.