Butler Executive

Job Summary:

Guest Service Excellence:

• Provide personalized, anticipatory service to exceed guest expectations.
• Attend to guests requests promptly and efficiently with attention to detail.
• Maintain a professional and polished demeanor at all times.

Butler Services:

• Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
• Arrange dining reservations, transportation, and special requests as per guest preferences.
• Ensure guest comfort by promptly addressing any concerns or issues.

Communication and Coordination:

• Liaise effectively with other departments to fulfill guest needs seamlessly.
• Maintain clear and concise communication with colleagues and supervisors.

Attention to Detail:

• Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
• Monitor and replenish in-room amenities to ensure guest satisfaction.

Team Collaboration:

• Work collaboratively with colleagues to deliver a cohesive guest experience.
• Assist in training new team members on butler services and hotel standards.