Skill required: NA - Business Transformation
Designation: Business Transformation Assoc Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. This role requires working closely with your team of BT leads, Operations team, wider Business Transformation team and key software development teams across BPO operations to define strategy and requirements, and lead development design through delivery and subsequent operation. This position involves regular communication with senior management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. The ideal candidate has experience delivering technical solutions and can focus clearly on delivery and the customers. The candidate has experience managing multiple complete product development cycles, possesses analytical abilities and product judgment. This opportunity requires excellent people management skills, problem-solving, and communication skills. Key to success in this position is an equal passion for managing a high performing project as well as delivery of leading-edge technology.
What are we looking for
- Experience delivering projects/initiatives with technical solutions
- Experience of process transformation/re-engineering
- Project management experience including release schedules
- Experience managing programs in Internet products and technologies
- Experience communicating and handling cross functional programs
- Candidates must be independent and flexible, with executive-level communication skills, a strong customer focus
- Essential program management skills include collecting business requirements, reviewing specifications and communicating results throughout the organization
- Excellent stakeholder management experience
- Excellent problem-solving skills
- Experience communicating with technical and non-technical stakeholders across multiple business units
- Experience with agile or other program management methodologies
- Experience in developing automation solutions is preferred Roles and Responsibilities:
- Project Management
- Stakeholder Management
- Green / Black Belt certified, good Knowledge of Lean Six Sigma techniques, aware of 7 QC tools
- Hands on experience of closing Green Belt / Black Belt projects
- Ability to train the tools and techniques of Lean / Six Sigma to operations
- Have knowledge and/or awareness of Automation tools such as Automation Anywhere, Blue Prism etc
- Drive prioritization and coordination with internal teams
- Clarify and drive project priorities and commitments as well as establish clear chains of project management and accountability across multiple geographic locations
- Effectively manage stake holder expectations of clients and resolve conflicts that balance vendor and internal needs for technical, implementation, and operational issues across BPO Operations
- Effectively communicate and function within Accenture to gain required resources and appropriate management attention/support
