Business System Analyst

• Gather, analyze, and validate business and stakeholder requirements

• Conduct workshops, interviews, and research to understand business needs

• Define project scope, objectives, and success metrics

• Translate business requirements into functional and technical specifications

• Create process models, workflows, and documentation for development teams

• Collaborate with stakeholders to prioritize and manage requirements backlog

• Participate in QA processes to ensure solutions meet business needs

• Track requirements throughout project lifecycle and manage changes

• Support project management activities including risk tracking and escalation

• Provide insights using analytics, KPIs, and performance metrics

• Assist in change management, business readiness, and service transition