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JP Morgan Chase & Co.

Business & Ops Specialist

1-3 Years
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  • Posted 2 days ago
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Job Description

Are you ready to make an impact in a dynamic, global environment As a Business & Ops Specialist within the Global Supplier Services (GSS) Sourcing & Procurement team, you'll play a pivotal role in supporting Travel & Entertainment (T&E) auditing activities. Leverage your expertise in SAP Concur, SAP S/4HANA, and business intelligence tools to drive compliance, efficiency, and innovation across our organization.

The Business & Ops Specialist will work under the direction of the Business & Ops Manager supporting Travel & Entertainment auditing activities within the Global Supplier Services (GSS) Sourcing & Procurement team.

Job responsibilities

  • Build deep expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect.
  • Review T&E exceptions in the compliance queue and take action within 24 hours, escalating to management as needed.
  • Monitor SAP payment rejections and ensure timely resolution of outstanding transactions.
  • Respond promptly tobusiness and management adhoc queries, maintaining a strong customerservice focus
  • Identify and recommend process improvements to enhance efficiency and productivity.
  • Propose regional and global updates to the T&E policy and communicate effectively at all management levels.
  • Develop subject-matter expertise in Pre Clearance Anti-Corruption and Expense Monitoring processes.
  • Evaluate T&E expenses requiring pre clearance based on entity status and defined thresholds.
  • Validate the list of pre-approved guests/attendees in alignment with the Anti-Corruption Policy.
  • Verify key data elements, including transaction date, event type, and pre-approved expense amounts.

Required qualifications, capabilities and skills

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field or equivalent experience in Pre Clearance Anti-Corruption and Expense Monitoring.
  • 1+ years of Accounts Payable experience, with direct exposure to core Travel & Expense processes.
  • Proficiency in SAP Concur and SAP S/4HANA ERP.
  • Strong analytical, data management, and problem solving skills critical thinking and audit acumen for travel related reviews.
  • Excellent interpersonal and written/verbal communication skills ability to communicate across all levels of management.
  • Forward thinking mindset with the ability to propose, assert, and implement new ideas.
  • Proficiency with MS Office (Word, Excel, PowerPoint, etc.)
  • Use BI tools to interpret data and apply LLM powered solutions to support business workflow & improve efficiency.
  • Intellectually curious, able to multi task and manage competing priorities.

Preferred qualifications, capabilities and skills

  • Knowledge of SAP S/4HANA and other ERP platforms.
  • Familiarity with BI platforms (Ex: Tableau, Qlik, Power BI, etc.)
  • Understanding of LLM applications (Ex: ChatGPT, Gemini, etc.)

More Info

About Company

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 145146383

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