Business Operations Manager, Auto

About the Role

As a Marketplace Manager, you will be responsible for growing key markets in Uber's 3-wheeler portfolio while improving rider and driver experience. This is a unique opportunity to build one of the fastest-growing product categories in India South Asia - Uber Auto, while creating direct P&L impact via sustainable growth.

You will lead multiple interesting projects to improve Auto's penetration, spanning across India and South Asia. These will include shaping Product-led growth, building a deep understanding of consumers, balancing pricing/incentives to grow business, and expanding across tier-2/3 cities while working alongside a very capable cross-functional team.

This role will be pivotal to achieving the above goals by helping drive strategic decisions through a data-driven approach, creative thinking, hustle, analytics, and a consumer-first operational mindset.

What the Candidate Will Do

1. Lead marketplace for multiple cities, drive growth, improve rider and driver experience for Auto. Critically analyze existing data and develop frameworks to continuously improve existing processes on pricing, incentive, and marketplace management.
2. Forecast growth trajectory of the category and plan demand/supply requirements to exceed both topline and bottomline targets.
3. Be the voice of riders and drivers to identify product/process gaps and coordinate with the right teams to fix platform experience.
4. Partner with cross-functional teams (Regions, New Supply, Driver Operations, Finance) to drive Auto's category agenda and measure the impact of new/existing product launches & processes.
5. Partner with global product teams to a) Launch and scale new product features, b) Identify and deploy best practices c) Improve the VC profile of the category.

What the Candidate Will Need

1. 3+ years of work experience in deep analytics/consulting/startups. Keen interest in the marketplace and growth-related analytics.
2. Exceptional analytical, problem-solving, Excel, and data management skills. SQL experience is a must.
3. Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment.
4. Strong communication and organization skills, with the ability to synthesize a lot of information quickly, highlight key takeaways, and disseminate actionable insights.
5. A desire to learn and constantly improve you're expected to take initiative and experiment with new processes or improve existing ones.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .