Business Operations Associate

What You ll Be Doing

• EBS Activities Responsibility in Business Operations.
• Oversee the end-to-end order lifecycle, from order entry to fulfillment, ensuring timely and accurate processing.
• Manage sales order processing, including order creation, validation, scheduling, and fulfillment.
• Handle order revisions, cancellations, and backorders in alignment with company policies and customer requirements.
• Monitor order status and proactively resolve issues to maintain smooth order processing and customer satisfaction.
• Ensure compliance with company policies and external regulations throughout the order management process.
• Collaborate with cross-functional teams, including Shipping, Inventory, and Finance, to streamline order processing and resolve operational challenges.
• Implement and enhance automation solutions to improve the efficiency and accuracy of order processing tasks.
• Manage customer and vendor creation processes, ensuring accurate and timely updates to master data.
• Handle customer and vendor changes, maintaining data integrity and consistency across the system.
• All tasks must be completed within the agreed SLA.

What We Are Looking For

• Minimum 2-3 years of relevant experience in Order management
• Any full-time graduates.
• Order Management experience in handling day-to-day workload,
• End-to-End Supply chain process knowledge
• Ensuring an appropriate flow in compliance of SOP
• On hand working experience on ERP tool
• Proficient in MS Excel, PPT preparation and presentation skills
• Should be forthcoming and manage independently.
• Able to communicate effectively with internal / external parties.
• Fluent in communication in English (Communication Verbal)
• Open to work in rotational shifts (Including night)
• Acceptance to work on all National and Public holidays.
• Immediate joiner Preferred.

What s In It For You

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Insurance
• Earned leaves/ Sick leaves.
• 5-Day Work Week
• And more!

About Converge An Arrow Company

Converge, an Arrow company, is your full-service global supply chain partner and industry-leading electronic components distributor. We focus on helping to create component lifecycle and process management plans and guiding you through challenging market conditions, inventory, and supply chain needs.

Our data-driven, customer-centric solutions are customized to fit an organization s goals and future needs. Strategic plans are based on product data, proprietary market intelligence and over 35 years of technology experience.

Converge started out in 1980, as New England Circuit Sales, an independent broker of computer chips. Amazingly, that was one year before the invention of MS-DOS and the IBM-PC. The world has changed and so have we. Converge has evolved from an industry-leading electronics component distributor to a full-service, global supply chain partner.

About Arrow

Arrow Electronics, Inc. (NYSE: ARW),Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com .

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ .