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Required Skills:
• Strong knowledge of MIS reporting tools (Excel, Power BI, SQL preferred).
• Analytical mindset with ability to interpret large datasets.
• Attention to detail and accuracy in reporting.
• Good communication and presentation skills.
• Understanding of quality assurance processes in customer service/financial advisory environments.
• Ability to work under pressure and meet deadlines.
• Accurate and timely MIS reports on advisor quality performance.
• Trend analysis of avoidable escalations and financial impacts.
• Recommendations for corrective actions and process improvements.
• Dashboards for leadership visibility into quality metrics.
Experience:
Minimum 1-2 years of experience.
Job ID: 145677141
Skills:
Power Bi, Sql, Excel
Skills:
Power Bi, Sql, Excel
Skills:
attribution , Pyspark, SEO tools, Tableau, Adobe Analytics, Sql, Google Analytics, Python, marketing funnels, CAC, LTV, Clickstream Ads, Google Ads, Excel Sheets, R, ROAS, Campaign Management, incrementality testing, Meta Ads
Skills:
Machine Learning, Sql, Azure ML, Python, LangChain, Prompt engineering, LLMs, Vector databases, Cloud-based data ML platforms, LangGraph, GCP Vertex AI, AWS SageMaker, Orchestration frameworks