Business Development Manager

Key Responsibilities:

• Manage and grow relationships with existing clients to drive repeat business and long-term partnerships.
• Serve as the lead point of contact for key accounts across the US, UK, Canada, Europe, Australia, and New Zealand.
• Identify and convert upsell and cross-sell opportunities to maximize client value and company revenue.
• Take ownership of the complete business development cycle, including prospecting, pitching, proposal creation, negotiations, and deal closure.
• Collaborate with the service delivery and operations teams to ensure smooth onboarding and service quality.
• Monitor client satisfaction, handle escalations, and ensure a high standard of client engagement and retention.
• Maintain a strong sales pipeline, generate forecasts, and report progress to leadership.
• Represent the company in virtual demos, client calls, and industry networking opportunities.
• Stay current with market trends, competitor offerings, and outsourcing industry updates.

Qualifications & Skills:

• Bachelor's or Master's degree in Business, Finance, Accounting, or a related field.
• 4-6 years of experience in B2B business development, sales, or client management, preferably in accounting or outsourcing services.
• Demonstrated success in closing deals, handling large accounts, and building trusted client relationships across international markets.
• Strong communication, presentation, and interpersonal skills.
• Proficiency with CRMs (e.g., HubSpot, Salesforce, Zoho) and proposal tools.
• Prior experience working with clients in Australia, New Zealand, US, UK, Canada, and Europe is highly desirable.
• Familiarity with accounting processes and terminology is a plus.

Preferred Attributes:

• Strategic thinker with strong problem-solving skills.
• Consultative selling approach and client-first mindset.
• Self-motivated and target-oriented.

Compensation and Benefits:

• Career growth opportunities in a fast-growing company.
• Performance-based incentives and bonuses.