Business Development Manager

Key Responsibilities

Sales & Lead Management

• Handle inbound and outbound leads (calls, WhatsApp, email) and convert them into paid admissions.
• Conduct counselling sessions to understand students career goals and recommend suitable programs.
• Follow a structured sales process and maintain a high lead-to-conversion ratio.
• Track all interactions in CRM (e.g., Zoho CRM) and ensure updated data at all times.

Pipeline Building & Revenue Growth

• Achieve monthly and quarterly sales targets through disciplined lead follow-up.
• Run structured demos, strategy calls, and product walkthroughs for prospective learners.
• Identify upsell and cross-sell opportunities across training programs.

Market & Customer Insights

• Gather feedback from learners and share insights with product and marketing teams.
• Stay updated with competitor offerings, pricing, and market trends in the EdTech domain.

Process & Collaboration

• Work closely with marketing to improve lead quality and conversion strategies.
• Provide weekly sales reports, funnel updates, and performance metrics.
• Coordinate with operations and training teams for smooth onboarding of enrolled students.

Required Skills & Qualifications

• 2+ years of proven experience in EdTech sales (B2C mandatory; B2B is an added advantage).
• Strong communication, persuasion, and relationship-building skills.
• Experience working with CRMs (Zoho preferred).
• Target-driven, disciplined, and comfortable with high-velocity sales environments.
• Ability to handle objections and close deals with confidence.
• Good understanding of the EdTech industry and student buying behaviour.

Preferred Attributes

• Experience selling IT training programs or career-transition courses.
• Ability to work in a fast-paced startup environment.
• Strong follow-up discipline and structured sales approach.
• Empathy towards learner needs and career challenges.