Job Description

Company: Shybiz.com

Position: Business Development Executive (BDE)

Department: Sales

Employment Type: Full Time

Experience Required: 0 - 2 Years (Sales/Business Development)

Locations: Nagpur

Role Overview

We are looking for a dynamic Business Development Executive to drive sales of our restaurant billing software through online and offline channels. The ideal candidate has strong communication skills, an existing network in the restaurant/hospitality industry, and the technical aptitude to confidently understand and demonstrate the software to clients.

Key Responsibilities

Identify, approach, and onboard restaurants, cafes, and restaurant chains as clients
Generate leads through both online (calls, social media, digital outreach) and offline (field visits, networking, referrals) channels
Conduct product demonstrations and explain software features and benefits to owners/managers
Build and maintain strong relationships with restaurant owners, managers, and decision-makers
Understand client requirements and recommend suitable solutions
Handle client queries and objections professionally, and resolve customer complaints calmly to ensure satisfaction and retention
Achieve and exceed individual sales targets
Maintain accurate records of leads, follow-ups, and conversions
Coordinate with the technical/support team for smooth client onboarding

Required Skills & Qualifications

0 to 2 years of experience in sales/business development (SaaS, POS, or restaurant billing software experience preferred)
Strong communication and interpersonal skills
Existing network in the restaurant/hospitality/F&B industry
Basic technical understanding — able to grasp software functionality and explain it clearly to non-technical clients
Comfortable working across both online and offline sales channels
Prior experience in a startup environment is a strong plus
Enjoys challenges and stays positive under pressure or targets
Polite, patient, and calm while dealing with clients, including handling an upset or angry customer
Strong leadership quality and ability to work independently
Willingness to travel locally for client visits

Compensation Structure

First 3 Months: Commission/incentive-based earnings on sales closed
After 3 Months: Fixed base salary (based on performance) + ongoing incentives/commission