Business Development Executive Mumbai- Plywood

Job Description

About Us:

Reimagining how India builds - one click at a time.

We are anew-age B2B e-commerce platformtransforming how India buys and sells construction materials. Our digital ecosystem connects contractors, retailers, and suppliers, offering speed, transparency, choice, and reliability across industries. Contractors and retailers gain access to a wide range of quality materials, credit options, and tracked deliveries, while suppliers expand their network and sales pan-India. Operatingin 375+ cities across 25 states,we are one of India's fastest-growing construction B2B platforms and have also launchedprivate-label for tiles, plywood, and sanitarywarefor buyers.

We'reon a mission toorganize and digitalize India's 7 lakh crore construction procurement market, whereonly about 1% of transactions are digital today. The goal is to build a more connected, efficient, and technology-driven future for the entire industry.

Backed by theAditya Birla Group, a global Fortune 500 conglomerate with a strong presence in manufacturing construction materials and finishing materials we offer both:the agility of a startup and the stability of a legacy leader.

Our Vision To become the most trusted B2B ecommerce platform in the country powered by digital efficiency, competitive prices and vast assortments.

Key Accountabilities & Support Actions:

Product Promotion & Demand Generation

• Conduct frequent site visits to multiple retailers, effectively explaining product features, benefits, and applications to generate interest and demand.
• Utilize strong communication and presentation skills to educate buyers on product uses and how they can benefit their customers.
• Develop and execute targeted sales strategies to achieve monthly sales targets within the assigned territory.

Customer Relationship Management & Collections

• Build and nurture strong relationships with assigned retailers by fostering trust and open communication.
• Proactively manage client accounts, ensuring timely collections and proper documentation for all transactions.
• Employ effective communication techniques to nudge clients for on-time payments while maintaining positive relationships.

Market Development & Lead Generation

• Continuously develop market intelligence through research and observation within the assigned territory.
• Identify potential new retail partners by leveraging market insights and lead generation techniques.
• Contribute to the expansion of our retail network by onboarding new retailers through a defined process.

Operational Efficiency & Customer Satisfaction

• Work closely with sourcing teams to ensure proper order execution, timely deliveries, and accurate fulfilment.
• Identify and escalate service or quality issues promptly to guarantee customer satisfaction.
• Proactively address customer concerns and complaints, ensuring efficient resolution to maintain positive relationships.