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HRL Infotechs

Business Development Associate

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Key Responsibilities
  • Make outbound calls to prospective customers and handle inbound calls professionally
  • Explain company products/services clearly and confidently
  • Generate leads and follow up on customer inquiries
  • Maintain accurate call records and customer details
  • Achieve daily/weekly/monthly call and conversion targets
  • Handle customer objections politely and effectively
  • Coordinate with internal teams for follow-ups and closures
  • Maintain a positive and professional attitude during calls
  • Ability to convince and negotiate with customers

Required Skills & Qualifications
  • Minimum Graduate preferred
  • Proven experience as a Telecaller / Customer Support Executive (E-commerce experience is a plus)
  • Good communication skills in English (regional language is an advantage)
  • Ability to handle client patiently and confidently
  • Basic computer knowledge (CRM, Excel, calling software)
  • Result-oriented with a customer-first mindset
Experience
  • Freshers can apply
  • 02 years of experience in telecalling, sales, or customer support preferred
Key Performance Indicators (KPIs)
  • Number of calls made per day
  • Lead conversion rate
  • Customer satisfaction
  • Follow-up and closure efficiency

More Info

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About Company

Job ID: 137578345

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