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Communication Crafts

Business Coordinator

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  • Posted 10 hours ago
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Job Description

Core Responsibilities

1 Executive Meeting Governance

  • Ensure all internal and external meetings involving the Director are fully prepared in advance
  • Align stakeholders on agenda, required data, and context before meetings
  • Attend key meetings and document:
  • Decisions
  • Action items
  • Ownership
  • Timelines
  • Track high-level action items on behalf of the Director
  • Proactively escalate delays, risks, or gaps
  • Objective: No meeting without preparation. No action item without ownership. No follow-up missed.

2 Business Coordination & Tracking

  • Maintain structured visibility on key business priorities, pipeline, and leadership-level initiatives
  • Ensure follow-ups across teams are driven where required on behalf of the Director
  • Provide the Director with clear, concise status summaries
  • Improve execution speed by ensuring accountability and clarity

3 Referral Opportunity Monitoring

  • Track referral leads from entry to closure
  • Ensure timely follow-ups and response discipline
  • Provide structured visibility on referral pipeline and outcomes

4 Direct Report Review & Leadership Support

  • Review periodic reports submitted by the Director's direct reports
  • Ensure reporting quality, clarity, and completeness before it reaches the Director
  • Highlight key risks, inconsistencies, or performance gaps
  • Prepare structured summary briefs to enable faster and sharper review discussions
  • Support the Director in maintaining strong oversight and guidance across direct reports

5 Leadership Process Onboarding

  • Train new direct reports on:
  • Reporting formats
  • Review cadence
  • Meeting preparation standards
  • Business tracking rhythm
  • Document governance systems for repeatability
  • Ensure smooth integration into the Director's operating rhythm

Note: This role ensures adherence to defined processes and cadence; it does not define leadership standards or evaluate performance independently.

  • What Success Looks Like (612 Months)
  • Director does not need to chase updates or follow-ups
  • Meetings are structured, outcome-driven, and documented
  • Direct report submissions are sharp, structured, and leadership-ready
  • No critical action item falls through the cracks
  • Referral pipeline visibility improves
  • New direct reports integrate smoothly into governance rhythm
  • Director's time is spent on decisions, not coordination

Skills & Competencies Required

  • Strong business communication (verbal & written)
  • Excellent documentation and summarization skills
  • High follow-up discipline and accountability mindset
  • Strong analytical and reporting review capability
  • Comfortable interacting with senior stakeholders
  • Strong digital tool fluency (CRM, dashboards, Notion, AI tools, reporting tools)
  • Structured thinker with strong process orientation
  • Basic understanding of branding, creative workflows, and digital marketing
  • Personality Fit
  • Structured and disciplined
  • Calm under pressure
  • Assertive yet respectful
  • High ownership and reliability
  • Detail-oriented with big-picture awareness
  • Comfortable operating in a fast-paced creative business

Experience Profile Preferred

  • 58 years of relevant experience
  • Background in PMO, Business Operations, Consulting Support, or EA to CXO preferred
  • Experience in structured review environments strongly preferred

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About Company

Job ID: 144624629