Business Consulting - Technical Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Consulting - Technical Analyst to join our team in Pune, Mahrshtra (IN-MH), India (IN).

Job Title: Technical Analyst

Location: Pune, India

Role/Team Summary:

We are seeking a highly skilled and experienced Technical Analyst with deep expertise in designing and implementing automated solutions using modern workflow tools and cloud technologies

This role focusses on developing bespoke software solutions that are aimed at back-office process automation. The Engineer designs and develops application code, implements technical solutions, and configures applications in different environments in response to business problems. To meet the requirements of the business, the Engineer actively participates in the design and architecture of the application or its components, investigates and proposes appropriate technologies to be used, promotes re-usability of existing components and contributes to the creation of frameworks. Assists more junior members of the team and controls their work where applicable.

Key responsibilities are the following:

• Work as part of an Agile software development team to deliver valuable business requirements.
• Actively participate in the design and architecture of the application or its components, investigating and proposing appropriate technologies.
• Cloud Integration: Integrate automation solutions with Azure services (Azure Storage, Azure Monitor, Azure Automation) and ensure seamless connectivity with ServiceNow for ITSM and business workflows.
• Scripting & Development: Design and implement automation scripts and modules using C#, PowerShell, and Python to support custom requirements and enhance existing systems.
• Configure applications in different environments.
• Work alongside the core automation platform tea which provides the infrastructure for various automation systems.
• Technical design of the new solutions applying best practice software design techniques and collaborating with other engineers and SME's as required.
• Evaluate market-leading best-in-class software components which help to create a sustainable and best quality codebase.
• Assist more junior developers, coaching their development skills and controlling their work where appropriate.
• Provide L3 support and troubleshooting for production problems.
• Follow SDLC guidelines including coding standards and compliance with security controls.
  
  The successful candidate will have a clear focus on providing accurate and robust solutions whether working independently or as part of a team whilst delivering in a high-pressure environment. It is important for the candidate to have enthusiasm, commitment and a positive attitude as well as being a strong team player. It is also essential for the candidate to have good interpersonal skills and the ability to discuss, analyse and accurately document technical solutions and analyse issues.

Experience & Technical Skills:

Mandatory:

• Education: Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred.
• Experience: Minimum 8 years in engineering roles, with significant experience in automation and workflow engineering.
• Technical Expertise: Proven experience with GitHub Actions/Workflow, Azure Automation (including Azure Storage, Azure Monitor), ServiceNow, Power Automate, and scripting/programming in C#, PowerShell, and Python.
• Excellent verbal and written communication skills, able to explain complex technical concepts to non-technical stakeholders.
• Analytical Skills: Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues.
• Collaboration: Demonstrated ability to work effectively in collaborative, cross-functional environments.

Beneficial:

• Experience with other Microsoft Power Platform tools.
• Experience integrating automation with ServiceNow for ITSM workflows.
• Familiarity with application packaging, testing, and DevOps practices.
• Knowledge of Agile and Scrum methodologies.
• Certifications in relevant technologies (e.g., Microsoft Certified: Power Platform Developer, Azure certifications).
• Experience with cloud development, especially Azure.
  
  

Generic Skills:

The successful candidate will have experience working as part of an Agile software development team, working on:

• Front-end user interfaces
• Process automation
• Data management

Personal Attributes:

• Excellent communication skills at all levels.
• Focussed on delivering what needs to be done, strong personal ownership and ability to set and meet high professional standards, flexible and responsive work style.
• Ability to multi-task and work under pressure.
• Must be willing to show flexibility, and desire, to deliver when circumstances dictate.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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