The Role
We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a strong understanding of technical configurations
What to expect from the Role-
Client Engagement:
- Collaborate with the client success team to gather and document their requirements.
- Conduct detailed business analysis to understand client needs and translate them into technical specifications.
Solution Delivery:
- Work closely with the development team to ensure accurate implementation of client requirements.
- Oversee the configuration and customization of the VMock platform to align with client specifications.
- Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.
Project Management:
- Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
- Develop project plans, timelines, and milestones, and monitor progress against them.
- Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.
Testing and Quality Assurance:
- Develop and execute test plans to ensure the functionality and performance of delivered solutions.
- Identify and resolve any issues or discrepancies during the testing phase.
Documentation and Training:
- Create comprehensive documentation for configurations, processes, and delivered solutions.
- Provide training and support to clients on using the VMock platform effectively.
Continuous Improvement:
- Identify opportunities for process improvements and contribute to the development of best practices.
- Stay updated with industry trends and advancements to enhance the delivery and configuration processes.
Requirements-
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams
- Business Acumen: Having business smartness coupled with strong understanding of business concepts
- Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint
- Initiative: Ability to work with limited supervision within a team with high-level of individual initiative
- Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously
- Ability to work independently and as part of a team
Qualification and Background-
- Bachelor's degree from top Delhi University colleges
- 1-3 years of work experience in business analysis, data analysis, research etc
Additional Benefits -
- Best in class Tools of trade
- Medical Insurance - Employee & Immediate Family Members
- Fast Pace Environment to foster growth
