V
Business Analyst
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- Posted 14 hours ago
- Be among the first 20 applicants
Job Description
Job Requirements
The Business Analyst (BA) supports Patient Services and Commercial Operations by translating
complex, regulated business needs into clear, testable, and auditable requirements for Health
Cloud and other solutions support Patient Access and External Growth and Innovation projects.
The BA operates at the intersection of business stakeholders (Patient Services, Access,
Reimbursement, Hub Operations) and technology delivery teams, ensuring that solutions
comply with regulatory requirements (e.g., FDA, GxP where applicable) while improving patient,
provider, and internal user experiences.
This role is critical to the successful delivery of Salesforce Health Cloud, digital patient
engagement, data exchange, and workflow automation initiatives, ensuring traceability from
business intent through design, testing, and production deployment.
Primary Responsibilities
Partner closely with Patient Services business leaders, product owners, and operational
teams to understand end-to-end workflows (e.g., enrollment, benefits verification, prior
authorization, copay, case management).
Act as the primary requirements liaison for Health Cloud capabilities supporting patient,
provider, and field-facing use cases.
Requirements & Functional Analysis
Elicit, analyze, validate, and document business and functional requirements in support
of regulated Patient Services solutions.
Translate high-level business needs into detailed functional requirements, user stories,
and acceptance criteria that are consumable by development and configuration teams.
Evaluate requirements for feasibility, regulatory impact, data integrity, security, and
downstream operational implications.
Health Cloud Delivery Support
Create and maintain user stories within backlog management tools (e.g., Jira), ensuring
clarity, traceability, and alignment to Patient Services priorities.
Collaborate with solution architects and developers to ensure requirements align with
Salesforce Health Cloud capabilities, integration patterns, and enterprise standards.
Support sprint planning, backlog refinement, and cross-team dependency management
in Agile or hybrid delivery models.
Process & Data Documentation (Regulated Context)
Document current-state and future-state patient services workflows, system interactions,
Work Experience
5-7Years
The Business Analyst (BA) supports Patient Services and Commercial Operations by translating
complex, regulated business needs into clear, testable, and auditable requirements for Health
Cloud and other solutions support Patient Access and External Growth and Innovation projects.
The BA operates at the intersection of business stakeholders (Patient Services, Access,
Reimbursement, Hub Operations) and technology delivery teams, ensuring that solutions
comply with regulatory requirements (e.g., FDA, GxP where applicable) while improving patient,
provider, and internal user experiences.
This role is critical to the successful delivery of Salesforce Health Cloud, digital patient
engagement, data exchange, and workflow automation initiatives, ensuring traceability from
business intent through design, testing, and production deployment.
Primary Responsibilities
Partner closely with Patient Services business leaders, product owners, and operational
teams to understand end-to-end workflows (e.g., enrollment, benefits verification, prior
authorization, copay, case management).
Act as the primary requirements liaison for Health Cloud capabilities supporting patient,
provider, and field-facing use cases.
Requirements & Functional Analysis
Elicit, analyze, validate, and document business and functional requirements in support
of regulated Patient Services solutions.
Translate high-level business needs into detailed functional requirements, user stories,
and acceptance criteria that are consumable by development and configuration teams.
Evaluate requirements for feasibility, regulatory impact, data integrity, security, and
downstream operational implications.
Health Cloud Delivery Support
Create and maintain user stories within backlog management tools (e.g., Jira), ensuring
clarity, traceability, and alignment to Patient Services priorities.
Collaborate with solution architects and developers to ensure requirements align with
Salesforce Health Cloud capabilities, integration patterns, and enterprise standards.
Support sprint planning, backlog refinement, and cross-team dependency management
in Agile or hybrid delivery models.
Process & Data Documentation (Regulated Context)
Document current-state and future-state patient services workflows, system interactions,
Work Experience
5-7Years
More Info
Key Skills
About Company
Skills:
data discovery , Funds Transfer Pricing (FTP), Asset and Liability Management (ALM), Data Lineage, JIRA, Swift, Confluence, Test Cases, Sql, Test Plans, QA testing, Data integration testing, Liquidity Risk Management, Data catalogues, Visio, Intraday Liquidity Cash Flow Management, Trade settlement lifecycle, Governance documentation, Funding Liquidity Risk, Data integration platforms, Data Analysis, Process flow diagrams, Cash Management Accounting, Treasury Balance Sheet Management
Skills:
policy administration , Pl Sql, Annuities, Automation, Agile Methodology, It Business Analysis, System Testing, Excel, Automation Tool, Root Cause Analysis, Life Insurance, Powerpoint, Claims, Implementation, Product Development, Agent Compensation, Application Enhancement Requirements, Business Design
Skills:
Confluence, Agile, Jira, Sql, Loan Iq, AI Tools, Migration Support, Data Analysis
Skills:
Gap Analysis, Microsoft Dynamics 365 Operations Functional, Business Process Re-Engineering, impact assessments, requirements gathering techniques, Process Mapping, documentation standards, Analytical Skills
Skills:
Uml, Wireframes, Scrum, Azure DevOps, diagrams, Service oriented software architecture, Agile development methods