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Business Analyst

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  • Posted a month ago

Job Description

We're looking for Business Analysts!

Responsibilities

  • Conduct quantitative and qualitative data analysis using SQL and other tools.
  • Analyze complex business problems and recommend solutions via change management or system automation.
  • Generate charts and reports to track metrics and KPIs on a monthly or quarterly basis.
  • Work with stakeholders, including 3rd party representatives, to troubleshoot and resolve business system issues.
  • Collaborate with client stakeholders to improve, automate, and align business data with current processes.
  • Curate and maintain support documentation and runbooks, including self-help articles, macros, training materials, support flows, and other related documents.
  • Support the team in managing information and dashboards relevant to business operations.
  • Identify business process gaps and help scale client systems to address them.
  • Maintain productive relationships with internal and external stakeholders.
  • Communicate findings, updates, and recommendations clearly through written and verbal methods.

(*Note: This is a requirement for one of Scout's clients)

Skills: data analysis,documentation,dashboards

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About Company

Job ID: 145325079

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