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Business Analyst - Salesforce

Ranosys
1-3 Years
Jaipur, India
Early Applicant
  • Posted 13 days ago
  • Be among the first 20 applicants

Job Description

  • Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements
  • Translate business requirements into user stories, BRDs, FRDs, and acceptance criteria
  • Work closely with Salesforce developers, admins, and QA teams to ensure accurate implementation
  • Participate in Sprint planning, backlog grooming, and daily stand-ups in Agile environments
  • Perform gap analysis and propose optimal Salesforce-based solutions
  • Support UAT (User Acceptance Testing) by preparing test scenarios and validating outcomes
  • Ensure proper documentation and maintenance of system processes and configurations
  • Assist in troubleshooting issues and providing functional support
  • Facilitate communication between cross-functional teams and ensure timely delivery
  • Create and manage test plans, test scenarios, and test cases.
  • Perform functional, integration, system, and regression testing for Salesforce applications.
  • Validate Salesforce functionalities including Standard and Custom Objects, Fields, Page Layouts, Validation Rules, and automation using Salesforce Flow (Flow Builder).
  • Test Lightning components, Apex functionality, and Visualforce pages.
  • Perform data validation and data integrity testing.
  • Validate integrations with external systems (APIs, middleware, ETL tools).
  • Execute end-to-end testing across Sales Cloud, Service Cloud, or other modules.
  • Log, track, and manage defects using tools like JIRA.
  • Support and coordinate UAT cycles and release validation.
  • Ensure quality of deployments, configuration changes, and metadata updates.
  • Maintain QA documentation including test results and defect reports.
  • Use AI-powered tools for requirement analysis, test case and data generation, test optimization, and AI-assisted defect analysis to improve quality and resolution time.
  • Ensure delivery with a focus on speed, clarity, and quality by effectively leveraging AI support.
  • Actively adopt AI-driven practices and contribute to continuous improvement initiatives.
  • Minimum 1+ years of experience as a Business Analyst on Salesforce (SFDC) projects
  • Salesforce Certified Platform Administrator
  • Strong documentation and presentation skills
  • Strong understanding of Salesforce core functionalities:
    • Sales Cloud and/or Service Cloud
    • Standard & custom objects, relationships
    • Reports and dashboards
  • Experience in:
  • Requirement gathering and stakeholder management
  • Writing user stories, BRDs, FRDs
    • Agile/Scrum methodologies
  • Knowledge of:
    • Salesforce data model
    • Security model (profiles, roles, sharing rules)
  • Basic understanding of:
    • Apex, SOQL, and Lightning components (LWC/Aura)
  • Strong communication, analytical, and problem-solving skills
  • Experience working with tools like Jira, Confluence, or similar tools for requirement management, user story creation, backlog tracking, and documentation.
  • Hands-on experience in AI prompt writing and effective use of AI tools to drive productivity improvement.
  • Familiarity with AI prompt writing and the use of AI tools to support productivity improvement.
  • Sales Cloud and/or Service Cloud
  • Standard & custom objects, relationships
  • Reports and dashboards
  • Agile/Scrum methodologies
  • Salesforce data model
  • Security model (profiles, roles, sharing rules)
  • Apex, SOQL, and Lightning components (LWC/Aura)
  • Experience working in the E-commerce domain (e.g., order management, customer journeys, integrations)
  • Exposure to Salesforce integrations (REST/SOAP APIs, middleware)
  • Experience with:
    • Salesforce Flows (Screen Flows, Record-Triggered Flows)
    • Data migration tools (Data Loader, Import Wizard)
  • Knowledge of Salesforce Experience Cloud / Communities
  • Understanding of QA processes and test case creation
  • Familiarity with Salesforce AI capabilities such as Salesforce Einstein, Agentforce, or other AI-driven features within the Salesforce ecosystem.
  • Salesforce Flows (Screen Flows, Record-Triggered Flows)
  • Data migration tools (Data Loader, Import Wizard)

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Salesforce
Employment Type:
Full time

About Company

Job ID: 151988571

Last Updated: 05-08-2026 05:57:10 PM
Homejobs in JaipurBusiness Analyst - Salesforce

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