Business Analyst Salesforce

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with Scale @ Speed as our guiding principle.

Required Skills and Experience

• 3–5 years Salesforce experience in Asset Management / Financial domain is a must.
• Solid understanding of Salesforce Sales Cloud.
• Experience creating Salesforce reports and dashboards for business users.
• Experience with Salesforce configuration, including custom objects, fields, flows, validation rules, and page layouts.
• Good understanding of Salesforce data model, data management, and data quality concepts.
• Experience supporting data integration between Salesforce and other systems.
• Ability to understand business requirements and translate them into Salesforce solutions.
• Good communication skills and ability to work with both business and technical stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to work independently while collaborating effectively with distributed teams.

Nice-to-Have Skills

• Experience with Salesforce API, middleware, ETL tools, or integration platforms.
• Basic understanding of Apex, SOQL, or Salesforce development concepts.
• Experience with Salesforce Data Loader or other data migration tools.
• Salesforce certifications such as Salesforce Administrator, Platform App Builder, Sales Cloud Consultant.