Business Analyst

|| Urgent Hiring || Commercial Operation Analyst || Hyderabad Location ||

Location- Hyderabad

Profile- Commercial Operations Analyst

Experience- 3 Years

Ctc- upto 12 lpa (Depends on interview)

Working days- 5 days (9:30am- 5:30 pm)

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Key Responsibilities

Commercial Data & Reporting

• Own day-to-day commercial operations activities including data tracking, reporting, and process coordination across teams, with minimal supervision.
• Build, maintain, and improve Excel-based trackers, dashboards, and MIS reports with a high degree of accuracy.
• Analyze commercial data (pricing, orders, contracts, revenue, costs) and proactively flag anomalies,
• trends, or risks to stakeholders.
• Extract, clean, and consolidate data from multiple sources (CRM, Excel, ERP/financial systems) to
• deliver accurate, decision-ready insights.

CRM & Systems

• Maintain data quality and hygiene within the CRM system (e.g., Salesforce, HubSpot, Microsoft
• Dynamics, Zoho, or equivalent), ensuring records, pipelines, and reports are accurate and up to date.
• Support best-practice usage of CRM tools across the commercial team, including basic troubleshooting and user support.
• Identify gaps or inefficiencies in CRM data/process and recommend fixes in partnership with the systems/IT team.

Microsoft 365 & Collaboration

• Use the Microsoft 365 suite (Excel, PowerPoint, Outlook, Teams, SharePoint) confidently and efficiently for reporting, presentations, scheduling, and document collaboration.
• Prepare clear, well-structured presentations and business reviews using PowerPoint and shared dashboards.
• Maintain organized, accessible documentation and trackers on SharePoint/Teams for easy cross- team visibility.

Commercial Support & Continuous Improvement

• Respond quickly and reliably to ad-hoc requests from stakeholders — sales, finance, operations, and leadership.
• Bring structure and organization to recurring processes; identify and fix gaps before they become problems, drawing on past experience to anticipate issues.
• Apply practical judgement and common sense to resolve day-to-day operational issues without needing constant escalation.
• Support commercial decision-making by preparing clear, well-organized data and analysis for

reviews and business discussions.

• Continuously look for ways to improve existing processes — including exploring how AI tools (and Microsoft 365 Copilot-style features, where available) can reduce manual effort, speed up reporting, or improve accuracy.
• Coordinate with cross-functional teams to ensure timelines, approvals, and deliverables are tracked and met.
• Mentor or guide junior team members on process, data hygiene, CRM usage, and Excel best
• practices, as needed.

Required Skills & Attributes

• 3+ years of relevant experience in commercial operations, business analysis, sales operations, or a similar analytical/operations role.
• Strong common sense and practical judgement — able to think through problems logically rather than mechanically following steps.
• Quick thinker — comfortable making sound decisions with incomplete information and adapting fast when priorities shift.
• Highly responsive — replies and acts on requests promptly; does not let tasks sit idle.
• Organized — keeps trackers, timelines, and data structured and easy for others to follow.
• Advanced proficiency in Excel — formulas, pivot tables, data validation, and dashboard-building; comfortable working with large or messy datasets.
• Working knowledge of CRM tools (Salesforce, HubSpot, Microsoft Dynamics, Zoho, or similar) — data entry, pipeline tracking, reporting, and basic data-quality management.
• Confident user of Microsoft 365 — Excel, PowerPoint, Outlook, Teams, and SharePoint, used daily
• for reporting, collaboration, and communication.
• Commercial mindset — understands numbers in a business context (cost, margin, revenue, risk), not just as raw data.
• Strong willingness to learn — actively picks up new tools, processes, and domain knowledge without being asked twice.
• Genuine interest in AI — curious about and motivated to learn how AI tools (e.g., Excel AI features, Microsoft 365 Copilot, ChatGPT/Claude-style assistants, automation tools) can be applied to commercial operations work.
• Good written and verbal communication skills, including the ability to present data clearly to stakeholders.
• Ability to work independently and take ownership, while staying aligned with team and stakeholder expectations.

Preferred Qualifications

• Bachelor's degree in Commerce, Business Administration, Finance, Economics, or a related field.
• 3+ years of experience in commercial operations, business analysis, sales operations, or a similar
• analytical role.
• Hands-on experience with any CRM platform (Salesforce, HubSpot, Dynamics 365, Zoho, etc.) is
• strongly preferred.
• Prior exposure to Power BI or other data visualization tools is a plus.
• Any prior self-driven exposure to AI tools (personal projects, upskilling, or workplace use) will be
• viewed positively.