Business Analyst

Role Overview

We are seeking a dynamic, high-performing Lead - Business Analyst with a strong background in the healthcare domain to join our team. In this role, you will act as the strategic bridge between our clients and technical teams, translating complex healthcare business needs into scalable software solutions.

The ideal candidate possesses a deep understanding of hospital operations, excellent stakeholder management skills, and a proven track record of leading projects from conception to delivery.

Experience: 5+ years as a Business Analyst, Product Manager, or Product Owner

Roles and Responsibilities

Requirement Elicitation & Documentation: Work directly on-site at client locations to gather detailed business requirements.

Translate these into high-quality technical documentation, including PRDs, BRDs, user stories, and functional specifications.

Cross-Functional Liaison: Serve as the primary intermediary between the business stakeholders and the development/QA teams, ensuring absolute clarity on new features and technical enhancements.

Project & Risk Management:

Proactively identify project risks, dependencies, and bottlenecks.

Implement mitigation strategies to ensure projects are delivered on time and within scope.

Strategic Communication & Artifact Creation:

Utilize strong presentation skills to design high-impact roadmaps, RFQs (Request for Quotes), pitch decks, and executive PPTs.

Stakeholder & Client Management:

Manage relationships with C-suite executives, medical administrators, and technical leads with confidence and professional gravitas.

Leadership & Mentorship:

Guide, mentor, and upskill junior business analysts within the team, fostering a culture of continuous learning and excellence.

Required Skills and Qualifications

Domain Expertise (Must-Have)

Strong experience in the Indian Healthcare Ecosystem is highly preferred.

Deep functional knowledge in at least two of the following areas:

EMR / EHR / Hospital Information Systems (HIS)

Healthcare Supply Chain (Materials Management, Inventory, Procurement)

Revenue Cycle Management (RCM) (Billing, Claims, Insurance, and financial workflows)

Technical & Professional Skills

AI Tool Proficiency:

Hands-on experience using Generative AI tools (such as Gemini, Microsoft Copilot, or equivalent) to optimize BA workflows, including text generation, data analysis, summary synthesis, and presentation structure.

Proficiency in tools for preparation of wireframes, Visual designs & documentation.

Exceptional verbal and written communication skills.

Strong analytical, problem-solving, and negotiation skills.