Serve as the primary liaison between business users, product teams, designers, developers, and QA teams.
Facilitate workshops, requirement discussions, and stakeholder meetings.
Manage requirement changes and ensure proper documentation and communication across teams.
Build strong relationships with internal and external stakeholders.
Product & Technology Collaboration
Work closely with Product Managers and Engineering teams throughout the Software Development Lifecycle (SDLC).
Translate business requirements into actionable user stories and product backlogs.
Support sprint planning, backlog grooming, and Agile ceremonies.
Assist in prioritizing features based on business value and technical feasibility.
Process Modeling & Solution Design
Analyze existing business processes and identify opportunities for automation and optimization.
Create process flows, workflow diagrams, wireframes, and business models.
Support solution design discussions and recommend best-fit technology solutions.
Ensure proposed solutions align with business objectives and user needs.
Testing & Quality Assurance
Prepare test scenarios, test cases, and business validation criteria.
Coordinate and support User Acceptance Testing (UAT).
Validate delivered functionalities against documented requirements.
Work with QA teams to resolve defects and ensure product quality.
Data Analysis & Reporting
Analyze business data and generate actionable insights to support decision-making.
Create dashboards, reports, and performance metrics for stakeholders.
Monitor key business and product performance indicators.
Support data-driven product and business decisions.
Project Delivery Support
Track project progress and ensure requirements are delivered within timelines.
Identify risks, dependencies, and potential roadblocks.
Support project managers in ensuring successful project execution.
Participate in release planning and implementation activities.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
5-8 years of experience as a Business Analyst in software development, product-based companies, SaaS organizations, or digital transformation projects.
Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
Experience working closely with engineering, product, and QA teams.